RESPONSIBLE GAME

We are interested in ensuring that our customers receive the maximum pleasure from the game and do not experience gambling-related troubles. We understand that visitors of our Casino may include people with gambling addiction, for whom gambling has become a disorder. We cannot restrict access of such users to the games; we can only advise gamblers to follow the approach of responsible gaming. For our part, we will try doing everything to ensure that our customers are gambling for fun.

HOW TO AVOID GAMBLING ADDICTION

Millions of people around the world regularly play slots, enjoying and winning real money without being addicted to gambling. If you are just starting to play slots, roulette or card games, you should follow the recommendations below. This will allow to fully enjoy games without acquiring an addiction.

First of all, define your gaming budget by deciding how much money you do not mind losing. It is advisable to define the budget per day rather than per week or longer. Otherwise, if you suddenly get unlucky, you can spend a week's budget in a few days, after which there is a risk that money not originally intended for this will be spent on gambling.

To make it easier to define your gaming budget, we have added this capability. You can set a limit per day/week/month. Limits can be set not only for the amount of the deposit, but also for the amount of bets made over the selected period.

Limits can be amended at any time. A decrease in the limit will take effect immediately, however an increase may only occur after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions. If you require further information or assistance regarding Personal Limits, please contact our support team at support@greenspincasino.com.

Deposit Limit. Your account can be set with deposit limits. This setting limits the amount you can deposit per day, week or month.

Loss Limit. A limit on your losses in the casino for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount. If for example you deposit €50, put a Loss Limit of €10 and then go on to win €1,000, you can still lose more than €10 of the €1,000 balance as it is based on the initial deposit instead of the winnings.

Wager Limit. Your account can be set with wager limits. This setting controls the amount of money you can wager per day, week or month.

Cooling-Off Limit. You can set a Cooling-Off Period for 1 day, 3 days, 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. Cooling-Off period is applied to your account immediately. Upon its expiring your account will automatically be re-activated.

Self-Exclusion Limit. Feel the need to block access to your account? You can set a self-exclusion limit for a definite or an indefinite period of time. The restriction takes effect instantly. During the set period you will not be able to log into your account.. You will not be able to deposit or withdraw funds when the limit is active. Please, note, if you are self-excluded from the casino for indefinite period of time, the funds remaining on balance will be paid according to the casino limits. If you are self-excluded for a definite period of time, the funds remaining on balance will be paid according to the casino limits only when a period of self-exclusion expires.

SELF-EXCLUSION BY REQUEST

You may also contact our support team at support@greenspincasino.com and inform us about your decision to stop gambling at the Website for a certain period of time or forever. We will take all measures to block your access to your account and make sure that you receive no promotional materials.

Minimal risk will allow you to maintain control over the situation. Do not forget that a game must always remain a game, and attempts to go for broke may end unfortunately. Making reasonable bets for your budget, you will be able to prolong the pleasure of the game while getting even more chances to win big, because the more rounds played, the more likely the result that can bring you a huge prize.

Do not gamble for borrowed money. Similarly, you cannot borrow money just to recover losses. In general, resolving the problems, including financial ones, through gambling already indicates the addiction.

Determine the time during which you will be playing in advance. Time flies very fast when you play or gamble. The moments fly even faster during the streak of luck. But this should not prevent you from accomplishing the planned affairs, even if it seems to you that you will hit the jackpot after a few more spins. An addicted gambler can stop the game at any time.

Take breaks during the game. Do not turn into a robot who mindlessly clicks the drum rotation button and pays no attention to everything that happens around. Detract from gambling at least every half an hour for a few minutes. In an extreme case, if you are so carried away with the game that you do not notice the passage of time, set the timer that will remind you of the need to rest.

Do something else besides gambling. The game should not turn into an occupation for you after coming home from work until late at night. There are many ways to have fun and enjoy in life, and slot machines may be one of them, but they should not become the primary one.

Do not gamble for money when depressed or under stress. At such times, a person cannot be unaware of their actions, which may lead to negative consequences, reckless risks and, as a result, further deterioration. The same applies to the game in a drunken state.

EXTERNAL HELP

You may contact any of the following organizations for consultation and support:


PROTECTION OF MINORS

The Casino only accepts players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play at our Website. The Casino reserves the right to ask for proof of identity and in case the player has not reached the legal age to play, access to the Website will be denied immediately.

However, we realise that due to a wide availability and nature of the Internet people under the legal age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. There is special software that can help in this matter. Please visit the following websites for more information:

  • CyberPatrol
  • GamBlock®
  • Solid Oak Software
  • Net Nanny


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